Sources list for DEALING WITH DIFFICULT PEOPLE RESEARCH:

Darby, Mark. Dealing with Difficult People. Contemporary Long Term Care. March/April 2004. (14-17.
Workplace Conflict and Stress

Martin, Brian. "Activists and 'Difficult People.'" Social Anarchism, Number 30, 2001, pp. 27-
Defining a Psychopath

Bernstein, Albert J. Dinosaur Brains: Dealing With All Those Impossible People At Work New York: John Wiley & Sons, 1989
Interpersonal Skills

Bernstein, Albert J. "Dinosaur Brains: Dealing With All Those Impossible People At Work" New York: John Wiley & Sons, 1989
Human Resource Management

Bernstein, Albert J. "Dinosaur Brains: Dealing With All Those Impossible People At Work" New York: John Wiley & Sons, 1989
Management of Competency

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