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Qualitative Customer

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... qualitative data does not mean that it is impossible to do so, nor that the virtues of qualitative data are not further subdivided into primary qualitative research, secondary qualitative research, secondary quantitative research solely qualitative methods is that the validity and reliability of the information obtained through qualitative methods Wolcott, H.F. (1990). "Writing up qualitative research". Qualitative Research Methods Series #20. Newbury Park, CA: qualitative data does not mean that it is impossible to do so, nor that the virtues of qualitative data are not ...



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Sources list for QUALITATIVE CUSTOMER:

van den Berg, H. (2005, January). "Reanalyzing qualitative interviews from different angles: the risk of decontextualization and other problems of sharing qualitative data." Forum: Qualitative Social Research, 6(1): Article 30. Retrieved May 22, 2005 from
Qualitative Interviewing

Kohler Company: (2004). Competency Connection Focus In The End Customer #1 - Customer Connections. Kohler, WI.
Leadership Development Program

Donogh, J. 2000, Customer Loyalty--From the Customer's Perspective, [Online]. <http://www.refresher.com/!loyalty2.html>. [Retrieved August 15, 2005], 5 pages.
United Kingdom's Automobile Industry

Donogh, J. (2000). Customer Loyalty--From the Customer's Perspective. Retrieved June 24, 2005 from the World Wide Web: <http://www.refresher.com/!loyalty2.html>.
E-Commerce in China

J.D. Power and Associates Reports. (July 30, 2003). Customer Satisfaction with Residential Electric Utilities Reaches All-Time High, Despite Customer-Reported Increases in Electricity Spending. Electric Utility Residential Customer Satisfaction Study. Ret
Motivation Processes

 


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