Sources list for BANKING PRODUCTS SERVICE AND TECHNOLOGIES RESEARCH:

Khan, I. "NBP to become hallmark of automation, E-banking, super products: Chairman Syed Ali Raza focuses attention on technology, human resources, core target markets, livestock", Pakistan Times, viewed August 24, 2005, ww.pakistantimes.net/2005/08/12/to
The Pakistani Banking Industry

Gobeli, D.H., Gray, C.F., Larson, E.W. (1991). "Application of Project Management by Small Businesses to Develop New Products and Services." Journal of Small Business Management, Vol. 29
Matrix Management

Tennant, G. (2002) `Design for Six-Sigma: launching new products and services without failure', The TQM Magazine, Vol. 14, No. 4, pp.264-265.
The Six Sigma Concept

Shaw, J. (1978): The Quality-Productivity Connection in Service Sector Management New York: Van Rostrand Rheinhold Co.
A New Approach to Marketing

Galaxy. Retrieved from http://www.sys2.com/products_services/parts.aspx Accessed on 6 August, 2005
Kirk Motors

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